Client Management Analyst

Position: Client Management Analyst at CEO.CA
Join  Technologies as a Client Management Analyst in Toronto, Ontario, and enhance client relationships through strategic account planning and performance analysis. Leverage your client success skills to drive engagement and growth.

In this full-time role, you will manage a select portfolio, fostering strong partnerships and ensuring high-quality service delivery. By collaborating with internal teams, you will identify opportunities for upselling and cross-selling, maximizing client satisfaction. Your insights will support the sales team in improving processes and introducing new products.

Key Responsibilities:

• Manage client portfolios and foster strong relationships

• Develop tailored account strategies aligned with client goals

• Support client management team operations and coordination

• Ensure timely delivery of client services and reports

• Prepare reports on client health, sales performance, and trends

Requirements:

• 2+ years in client success or account management

• Bachelor’s degree in Business or related field

• Proven ability in driving renewals and retention

• Strong analytical and reporting capabilities

• Excellent communication and interpersonal skills

Drive success for 's clients while thriving in a dynamic digital environment.
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