Business Analyst - Salesforce Solutions

Join Intellicloudware as a Business Analyst focusing on Salesforce solutions. This role combines stakeholder collaboration and technical analysis to drive organizational efficiency.

You will work closely with business units to gather requirements, analyze current processes, and translate these into effective Salesforce applications. Developing user stories and leading user acceptance testing are critical components of ensuring successful implementations while you train end-users on enhancements.

Key Responsibilities:

• Collaborate with stakeholders to capture and document requirements

• Analyze business processes to enhance Salesforce functionality

• Create user stories and business cases for development

• Conduct user acceptance testing for Salesforce deployments

• Provide training for end-users on new functionalities

Requirements:

• 3+ years of Business Analyst experience focused on Salesforce

• Preferred Salesforce Business Analyst Certification

• In-depth knowledge of Salesforce features and configurations

• Exceptional communication skills for conveying technical concepts

• Strong problem-solving skills to improve processes

Leverage your Salesforce knowledge to elevate business operations at Intellicloudware.
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