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Change Management Consultant – Senior

Job in Toronto, Ontario, C6A, Canada
Listing for: SereneAID
Full Time position
Listed on 2026-09-05
Job specializations:
  • Business
    Change Management
Salary/Wage Range or Industry Benchmark: 120000 - 155000 CAD Yearly CAD 120000.00 155000.00 YEAR
Job Description & How to Apply Below

Ministry:Ministry of Public and Business Service Delivery and Procurement

Contract Duration:September 17, 2026 – March 31, 2027

Number of Openings: 2

Security Clearance:Not Required

Position Overview

Our client is seeking an experienced
Senior Change Management Consultant
to lead and support large-scale, enterprise-level transformational initiatives within a complex, multi-stakeholder environment.

The successful candidate will bring extensive expertise in developing and executing change management strategies, driving stakeholder engagement, minimizing resistance, and supporting successful adoption of business and technology transformation initiatives. This role requires a strategic, hands‑on change leader with the ability to work effectively with senior executives, business leaders, technical teams, ministries, clusters, and governance bodies.

The consultant will play a critical role in establishing change management frameworks, developing multi-year change roadmaps, conducting stakeholder and organizational readiness assessments, and implementing communication, training, sponsorship, and resistance management strategies.

Key Responsibilities
  • Lead and execute comprehensive change management strategies for large-scale, enterprise-level and multi-ministry transformation initiatives.
  • Develop and implement structured change management plans, frameworks, methodologies, and tools aligned with enterprise IT and organizational objectives.
  • Create and execute
    multi-year change management roadmaps
    for business stakeholders and transformational initiatives.
  • Conduct stakeholder identification, impact assessments, organizational readiness assessments, and change risk evaluations.
  • Identify potential people-side risks, resistance points, and adoption barriers, and develop mitigation strategies.
  • Partner with senior leaders, project managers, business analysts, process improvement specialists, communications teams, training specialists, and other stakeholders to integrate change management practices throughout the project lifecycle.
  • Act as an active and visible coach to executives, leaders, sponsors, and change champions.
  • Develop comprehensive communication strategies and plans, including executive communications, presentations, newsletters, FAQs, briefing materials, and other stakeholder-facing content.
  • Facilitate workshops, stakeholder briefings, leadership sessions, and training programs.
  • Build trust, consensus, and alignment among diverse technical and non-technical stakeholders.
  • Clearly articulate complex changes and transformation objectives in a compelling and understandable manner for impacted audiences.
  • Develop sponsor roadmaps, stakeholder engagement strategies, training plans, and resistance management approaches.
  • Support digital transformation and enterprise platform onboarding initiatives.
  • Define and administer performance measures, KPIs, adoption metrics, utilization measures, and proficiency indicators to assess change effectiveness.
  • Monitor change adoption and provide recommendations to improve stakeholder engagement and implementation outcomes.
  • Support complex governance structures and executive approval processes.
  • Conduct post-implementation reviews and lessons-learned activities to support continuous improvement.
  • Develop strategies to embed and institutionalize change, including knowledge transfer, performance management, and continuous improvement practices.
  • Ensure stakeholders are actively engaged, consulted, and appropriately informed throughout the change lifecycle.
Requirements Mandatory Skills and Experience
1. Change Management Strategy and Execution
  • Demonstrated experience leading
    large-scale enterprise-level and multi-ministry change initiatives
    .
  • Strong experience developing and implementing change strategies within complex, multi-stakeholder environments.
  • Experience supporting
    digital transformation initiatives
    , including enterprise platform onboarding projects.
  • Proven ability to align change management strategies with enterprise IT and organizational objectives.
  • Demonstrated success driving adoption and minimizing resistance in complex organizational environments.
  • Experience conducting stakeholder impact…
Position Requirements
10+ Years work experience
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