Product Manager

• Own day-to-day product work and outcomes for a defined area of Maple's patient access journey
• Develop understanding of patients and access barriers through research, data, journey analysis, and direct feedback
• Lead features and initiatives from problem definition through launch, measurement, and iteration
• Use AI, prototyping, and other tools to test assumptions and help the squad reach working software quickly
• Partner with engineering and design to create simple, intuitive patient experiences
• Translate patient, healthcare, business, technical, and regulatory constraints into product direction and trade-offs
• Identify and validate AI opportunities that improve care navigation or access while balancing value, trust, safety, feasibility, and business impact
• Align the squad and cross-functional partners by communicating decisions, progress, risks, and changes
• Deliver measurable improvements to how patients find, start, and access care on Maple

• 2+ years of product management experience in a software environment, or equivalent hands‑on experience building and launching AI-enabled digital products in another role
• Track record of taking a real user problem or product idea from discovery or prototype through launch and iteration
• Comfortable using AI and prototyping tools directly to explore problems, test ideas, and create working versions
• Strong problem-solving, prioritization, and product judgment
• Ability to define clear outcomes and make thoughtful trade-offs
• Ability to use data, research, and customer insight to make product decisions and measure value
• Experience working closely with engineering and design to deliver digital product experiences
• Clear communication and stakeholder management skills
• Comfort working through ambiguity and complex workflows
• Collaborative, resilient, and low-ego approach
• Bonus points for experience in healthcare or another regulated industry, consumer products, marketplaces, care navigation, complex platforms or integrations, or building AI products with real users
• Offer subject to a criminal record check (EPIC) and identity verification; additional employment or education verification may be conducted depending on role requirements

Demonstrates expertise in product management, particularly in AI-enabled digital products, with a strong focus on user-centered design, data-driven decision-making, and effective stakeholder communication. Proven ability to lead cross-functional teams in delivering measurable improvements in patient access and care navigation.

• Product Management Experience
• AI-Enabled Digital Products
• Data-Driven Decision Making
• Stakeholder Management
• Prototyping Tools

• Product Judgment
• Problem Solving
• Prioritization
• User Research
• Journey Analysis
• Outcome Definition
• Trade-Off Analysis
• Digital Product Launch
• Iteration
• AI Opportunity Validation

• Clear Communication
• Collaboration
• Resilience
• Low-Ego Approach
• Comfort with Ambiguity

• Criminal Record Check (EPIC)
• Identity Verification

• Healthcare
• Regulated Industry
• Consumer Products
• Care Navigation
• Complex Platforms
• Integrations

• Prototyping Tools
• AI Tools