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Job Description & How to Apply Below
The Associate Manager, Interconnected Merchandising Strategy is responsible for driving the execution and evolution of interconnected and online merchandising strategies, ensuring seamless integration with core merchandising. This role plays a critical leadership position within the Merchandising organization, translating strategy into measurable outcomes through strong cross-functional influence and disciplined execution.
Reporting to the Senior Manager, Interconnected Merchandising Strategy, this role owns key interconnected initiatives, builds capabilities, improves merchandising processes, and fosters strong partnerships across the enterprise. The Associate Manager balances customer-centric thinking, operational rigor, and stakeholder leadership to deliver meaningful business impact in a multi-channel retail environment.
Key Responsibilities
Merchandising Partnership & Enablement
Acts as a primary liaison between Merchandising and cross-functional teams, enabling strong two-way communication, alignment, and execution.
Partners closely with merchants to support the development and execution of category strategies, providing insights, guidance, and problem-solving support.
Represents the merchandising perspective in cross-functional forums, translating merchant needs into enterprise initiatives and bringing broader context, updates, and decisions back to merchants.
Drives incremental online sales through e-commerce functionality enablement in partnership with Merchandising and E-commerce teams.
Maintains a strong understanding of merchant objectives, business priorities, and organizational goals to help shape strategies that deliver customer value and business results.
Customer & Associate Experience
Owns the team’s contribution to improving the interconnected customer and associate experience across channels, ensuring initiatives are cohesive, scalable, and aligned to merchandising needs.
Leverages customer insights, data, and competitive analysis to inform priorities, recommendations, and merchandising roadmaps.
Ensures initiatives deliver tangible customer value, operational improvements, and measurable sales impact.
Strategic Planning & Analysis
Contributes to and operationalizes the interconnected merchandising roadmap in alignment with enterprise strategy and merchant priorities.
Provides strategic analysis, financial outlooks, and recommendations to support leadership decision-making.
Identifies opportunities, risks, dependencies, and trade-offs across the portfolio and recommends paths forward.
Process Improvement & Execution
Oversees the development, optimization, and governance of merchandising processes, standards, and ways of working.
Partners with E-commerce, Technology, and Product teams to prioritize, develop, and implement online tools and functionality that enhance the category shopping experience.
Defines and monitors KPIs to track outcomes and drive continuous improvement.
Leads workshops to gather input and feedback; develops process maps and business requirements to streamline key merchandising programs.
Designs and delivers scalable, sustainable solutions using agile principles, proactively removing impediments to execution.
Project & Stakeholder Leadership
Owns end-to-end delivery of complex, cross-functional initiatives, including scope, milestones, risks, dependencies, and change management.
Partners with Technology and Product teams to translate…
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