Research Analyst Job Toronto area,Ontario Canada,Business

Position: RESEARCH ANALYST 2

Responsibilities

Conducts research and prepares analysis reports relating to operations activities regarding productivity and performance, cost effectiveness and technical operations

Collects, maintains and analyzes data. Conducts field studies, survey and audits as appropriate such as monitoring AVL (automatic vehicle location) / GPS programs and report any abnormalities to the manager

Researches, establishes and documents benchmarks, reflective of best practices methods and procedures for performing tasks

Compiles, analyzes and correlates data and prepares reports and studies for submission to management and/or council on program related matters and maintain the records/documents in accordance with City standards for retrieval when needed

Conducts reviews of multiple dashboards (Collision, safety audit, procurement etc) to monitor and correct errors and maintain integrity of data

Creates and maintains operational databases and provides comprehensive analysis of operating parameters

May be responsible for tracking development of capital projects in progress

Provides administrative support in creating, updating, and maintaining maps using appropriate mapping software

Assists with administrative support and operational duties for the Division

Develops and maintains statistical reports and other appropriate records, records contacts lists for the Division

Provides information and liaises with other organizations

Provide ad hoc reports on asset base cost, unit cost, program costs, and designing custom reports, as required

Prepares reports, and provides assistance to city and outside agencies and committees

Develops and designs presentations

Answers inquiries regarding program area

Key

Qualifications:

Your application must describe your qualifications as they relate to:

Post-secondary degree or diploma in Business Administration, Geographical Analysis, Data science, Statistics, economics or computer science.

Considerable experience in software packages such as Microsoft 365 Suite, i.e. Word, Excel, PowerPoint, SharePoint.

Considerable experience in research, analysis and interpretation of large volumes of data, summarizing findings and creating graphic presentations.

Considerable experience in Computer languages, such as SQL, VBA, Python, Java Script CSS and HTML.

You must also have:

Strong interpersonal skills and the ability to work effectively as a member of a team.

Strong organizational skills and analytical and problem-solving skills in combination with the ability to perform duties under minimal supervision.

Ability to handle matters of a confidential/sensitive nature appropriately.

Ability to use a variety of technical equipment related to asset management and GPS/GIS techniques/approaches.

Ability to communicate effectively, both orally and in writing, preparing clear and succinct reports and correspondence for Committees, Council and other stakeholders.

A good understanding of the technical and operational issues facing the division.

A valid Class “G” Ontario Driver’s License and ability to qualify for the City’s operating permit is considered an asset.