Associate Director, Operational Resilience

Position: Associate Director, Operational Resilience at RBC
Drive operational efficiency and resilience at RBC as an Associate Director. Oversee strategy implementation, stakeholder engagement, and quality enhancement across platforms to ensure compliance and readiness for disruptions.

Join the Enterprise Chief Controls Office team in Toronto, Canada, where you'll lead initiatives focused on operational resilience and business continuity management. This role requires expertise in risk management frameworks, team leadership, and strong analytical skills to assess critical operations and establish effective strategies. You will work with various business units to elevate RBC’s preparedness and response capabilities.

Key Responsibilities:

• Execute cross-segment operational resilience plans

• Develop standardized 1

LOD procedures and methodologies

• Assess operations for disruption tolerances and interdependencies

• Facilitate scenario testing and resilience assessments

• Establish metrics for operational resilience maturity

Requirements:

• Proven experience in leading high-performing teams

• Deep understanding of regulatory requirements (OSFI)

• Strong critical thinking skills for senior-level challenges

• Excellent communication and presentation abilities

• Background in financial services or regulated industries

Leverage your expertise in operational resilience and risk management to elevate RBC’s organizational capabilities in Toronto.