Training Associate, Programs & Performance Development Team

What is the opportunity?

We are seeking an operational backbone for our Training & Development (T&D) Programs and Performance Development Team. This role will manage all aspects of program and event coordination, while also supporting the maintenance of training content and intranet resources. In this role you will serve as the lynchpin that ensures our teams remain focused on their core mission: developing talent.

You will handle logistics, planning, and coordination to ensure our programs run seamlessly, enabling the team to deliver high-impact development initiatives.

What is the opportunity? We are seeking an operational backbone for our Training & Development (T&D) Programs and Performance Development Team. This role will manage all aspects of program and event coordination, while also supporting the maintenance of training content and intranet resources. In this role you will serve as the lynchpin that ensures our teams remain focused on their core mission: developing talent.

You will handle logistics, planning, and coordination to ensure our programs run seamlessly, enabling the team to deliver high-impact development initiatives.

• Manage Training Program Logistics & Operations:
  Own the end-to-end delivery of all program materials printing, shipping, and distribution for in-person and virtual programs across RBC Dominion Securities, PH&N, for the team. Handle invoices, branch chargebacks, and regulatory reporting to keep programs compliant and financially accurate.
• Maintain & Enhance Training Content:
  Keep our WMC Training & Development intranet on RBC Connect current and organized, conduct regular content audits, and create engaging training materials including PowerPoint presentations, video edits, and updated event calendars.
• Coordinate Training Programs:
  Oversee RBC Dominion Securities and PH&N training delivery, manage all program documentation, templates, surveys, participant communications, and continuing education requirements.
• Drive National Training Initiatives:
  Schedule and produce company-wide national calls (WMC Added Value, Getting Started), manage Webex coordination, and collaborate on promotion and engagement.

• Event & Project Coordination Excellence:
  Proven ability to plan and execute complex events and projects with meticulous attention to detail.
• Organizational & Administrative Mastery:
  Strong organizational skills with the ability to manage multiple priorities, maintain systems (intranet content, calendars, documentation), and ensure nothing falls through the cracks.
• Content & Creative Support:
  Comfortable working with presentation design, video editing, and content creation tools.
• Financial & Process Management:
  Experience with invoices, chargebacks, expense tracking, and regulatory compliance.
• Cross-Functional Communication:
  Ability to collaborate effectively with diverse teams across departments, manage stakeholder expectations, and serve as a reliable point of contact for multiple business functions.

• Training or Learning & Development Background:
  Familiarity with WMC Training & Development Department.
• Webex & Virtual Event Hosting:
  Experience managing webinars, virtual meetings, or online conference coordination is a bonus.
• Knowledge of RBC WMC Systems:
  Familiarity with RBC Connect, internal platforms, or RBC business structures accelerates productivity.
• Wealth Management Industry
  
  Experience:
  
  Understanding of RBC Dominion Securities, PH&N, or wealth management operations provides helpful industry insight.

Join a team where your work matters. We're building the future of banking-one where innovation meets integrity, and where you can grow while making a real difference for our clients and communities.

• Competitive total rewards: market-rate compensation, performance bonuses, flexible benefits, and equity opportunities
• Genuine flexibility: work arrangements designed around how you work best
• Clear pathways to growth: mentorship from leaders invested in your development, and progressive opportunities across RBC

• Own meaningful projects that drive real change for millions of clients
• Collaborate with diverse, high-performing teams solving complex challenges
• Contribute to communities and causes you care about through our social impact initiatives

• Access learning and skill-building opportunities tailored to your goals
• Expand your horizons across RBC's diverse business…