Senior Art Director - CRM and CX Design

Job in Toronto, Ontario, C6A, Canada

Listing for: Passport Brand Design

Full Time position
Listed on 2026-06-19

Job specializations:

Creative Arts/Media
Creative Design / Digital Art, Creative Advertising / Marketing

Salary/Wage Range or Industry Benchmark: 80000 - 100000 CAD Yearly CAD 80000.00 100000.00 YEAR

Position: Senior Art Director - CRM and CX Design )

Drive customer engagement strategies as a Senior Art Director with Passport Brand Design, specializing in CRM and CX design. Master the art of user-centric layouts in Figma to improve brand interactions.

We are seeking a Senior Art Director who will conceptualize and guide visually compelling CRM and CX initiatives. With over 6 years of experience, you will adapt campaign assets into effective customer touchpoints while maintaining brand integrity. Collaboration with copywriters and data analysts is essential to create cohesive customer experiences.

Key Responsibilities

Lead the design of CRM and CX initiatives
Adapt campaign toolkits into engaging digital assets
Articulate best practices for brand management
Collaborate with teams to enhance user journeys
Mentor fellow creatives in design methodologies

Requirements

6+ years in an advertising agency or design studio
Advanced Figma capabilities including interactive prototypes
Robust foundation in visual design principles
Exceptional communication and presentation skills
Proficiency in managing multiple design projects

Your creative vision can transform customer journeys at Passport Brand Design.

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