Senior Creative Designer

5700 Yonge St, North York, ON M2M 4K2, Canada

Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.

At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.

Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

We are looking for a Senior Graphic & Video Designer to be a creative cornerstone of our new social media team. This individual will be a hands-on, multi-disciplinary creator responsible for defining the visual strategy and executing the high-quality content (video and static) needed to launch our brand. This role partners directly with the Social Media Strategy Manager to build our content engine from 0-to-1, turning complex financial topics into highly engaging, shareable, and premium visual content.

In this role, responsibilities include but are not limited to:

• Developing and owning the social media visual identity for both Questrade and Quest Media, ensuring a consistent and premium brand presence.
• Producing all graphical assets for all channels, including infographics, static posts, and carousels.
• Filming and editing 3-5 high-quality short-form videos per week, turning educational and infotainment content (primarily from Quest Media) into a highly shareable format (Reels, Tik Toks, Shorts).
• Developing compelling marketing collateral, including infographics, newsletter visuals, and more, all while strictly adhering to Questrade's brand guidelines.
• Working closely with the Social Media Strategy Manager and performance teams to create multiple design variations for A/B testing and provide strategic design rationale based on performance data.

• Have 3-5 years of professional experience in graphic design and video production/editing, preferably within a corporate, agency, or Fin Tech environment.
• Are a multi-disciplinary designer who can create high-quality static graphics, infographics, and edit short-form video (Reels, Tik Toks, Shorts).
• Have expert-level proficiency in the Adobe Creative Suite, including:
  Premiere Pro, After Effects, Illustrator, and Photoshop.
• Have proven ability to translate marketing objectives and sometimes complex financial data into clear, persuasive, and visually engaging designs.
• Have excellent time management and organizational skills, with the ability to manage multiple projects, meet tight deadlines, and adapt quickly to shifting priorities in an Agile environment.
• Have strong strategic-thinking and problem-solving skills, with the ability to provide visual-driven solutions to marketing challenges.

Base salary range: $80,000 - $90,000

The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential.

Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence, not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human…