Digital Content Specialist at Fidelity

Elevate your digital content expertise as a Digital Content Specialist with Fidelity in a hybrid work model. Collaborate with dynamic teams to craft user-centered content for enhanced customer experiences.

As part of Fidelity’s innovative digital team, this role requires 1+ years of UI writing experience. You will create clear, engaging content that supports task completion and adheres to accessibility and compliance standards. Collaborating closely with UX designers and product managers, you will ensure consistency across digital platforms while improving user understanding through applied insights.

Key Responsibilities:

• Apply user research and analytics to optimize content

• Produce accessible and compliant digital content

• Achieve stakeholder approval within project timelines

• Identify gaps and enhance content guidelines

• Participate in design reviews and sprint planning

Requirements:

• College degree in communications or related field

• 1+ years experience in UI writing

• Strong understanding of UX writing principles

• Exceptional editing skills for clear communication

• Knowledge of customer journey mapping and testing

Leverage your writing and UX design skills at Fidelity to shape outstanding digital experiences.
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