Associate Vice President, Finance, Branch Banking & North American Customer Operations

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

The Associate Vice President Finance Branch Banking and North American Customer Operations (NACO) reports to the Vice President Finance Canadian Personal Bank and is responsible for leading a dedicated team in Finance professionals responsible for Finance measurement analysis and decision support.

Associate Vice Presidents (AVP) at TD Bank Financial Group are strategic responsible and accountable members of the Banks leadership team. Collectively these roles contribute significantly to the overall reputation of TD as an excellent investment a highly customer focused organization a top employer and an exemplary corporate citizen. Executives set the ethical organizational and performance standard for the teams they lead and exemplify how an effective performance and development culture functions day to day.

An AVP is expected to guide his/her team collaborating as appropriate with TD partners to deliver superior results in both the short and long term.

In doing so they are expected to role model TDs leadership profile by making an impact building for the future inspiring the will to win working effectively in teams living transparency showing excellent judgment and demonstrating unwavering integrity. VP roles therefore require:

• People leadership knowing how to lead high performing teams communicating well and taking the time to coach and develop others.
• Organizational awareness knowing how to engage the organization to get things done deal with complex change and enhance TDs brand.
• Business acumen understanding his/her business from the ground up and the key levers that will deliver superior results.
• Strategic insight having a compelling vision and engaging others in achieving it providing thought leadership and constantly striving to find new ways to do things better.

This role provides senior financial and operational thought leadership to the Canadian Branch Banking and NACO Businesses as well as leads financial productivity for the Canadian Personal Bank. In addition to the business partners the team works closely with a range of partners including Marketing Data & Analytics Treasury ESDS Segment Finance Chief Accountants department tax and Financial Operations. Reporting to this role is a team of finance professionals.

• Financial planning reporting and forecasting and presenting results to each businesses Executive leadership team on a regular basis (VPs as well as the EVP)
• Business advisory and ad hoc support:
  • Proactively identify financial opportunities risks and solutions.
  • Review of financial and strategic benefits of various business development and growth initiatives such as potential partnerships.
  • Advise on P&L optimization opportunities including rewards points liabilities payment network commitments expense management and productivity.
  • Telling the financial story linking the strategic priorities and accomplishments of the group while providing value add advice to gain financial efficiencies while optimizing group effectiveness.
  • Provide direction on allocation methodology and insights on impacts to Finance and Business segments.
  • Oversee financial reporting signoff and engaging in appropriate audit engagements including advising on accounting policy implications.

• Leads the design of unit costing framework across Branch / retail distribution network NACO and operations.
• Operationalize net-new capabilities including Cost per Service / transaction and cost per Sale across Branch and Phone channels.
• Establish new benchmarks for efficiency enabling expense reduction.
• Influence and advise on omni-channel sales and servicing strategy to optimize cost base such as what shift sales/servicing activities to lower cost channels.
• Drive customer experience leadership position by using unit costing outputs to identify prioritize and monitor progress in simplifying steps required for sales and servicing transactions.

• CA/CMA/CGA/MBA/CFA would be an asset.

• A finance executive / top level professional with broad range of financial management and advisory experience with extensive understanding of the…