Senior Analyst Credit Risk Management

Job Summary

BMO is hiring a Senior Servicing Analyst to join the Loan Servicing team. The working hours are Monday to Friday between 6:30am - 4pmEST. Provides loan servicing and monitoring support for corporate and commercial lending portfolios in a qualified and timely manner.

Delivers agreed lending/financing services as specified in the credit agreement/approval and ensures all required policies, guidelines and standards are met. Assists in processing more complex transactions and customer requests. Addresses customer services issues according to established parameters, escalating as required.

Provides advice and guidance to assigned business/group on implementation of solutions. Supports change management of varying scope and type; executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements. Investigates and addresses specific customer issues.

Completes administrative activities to ensure the smooth operation of the unit; supports the development of tools and delivery of training focused on delivering business results. Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting. Collaborates to execute loan servicing and monitoring requests.

Prepares customer notifications and billings, and processes services and transactions including (but not limited to) loan advances/payments, wire transfers, billing for principal/interest/fees, monitoring collateral positions, financial exceptions, etc. Executes and manages documentation to ensure that records are maintained in a proper manner. Analyzes data and information to provide insights and recommendations.

Supports change management of varying scope and type; takes measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our risk culture and within our approved risk appetite, making sound and risk‑informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Typically between 3-5 years of relevant experience and a post‑secondary degree in a related field of study or an equivalent combination of education and experience. Knowledge and understanding of the business unit’s products and services, processes and controls – good understanding of the business unit’s risk and regulatory requirements – good.

Salaries for part‑time roles will be pro‑rated based on the number of hours regularly worked. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance‑based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

Accommodations are available on request for candidates taking part in all aspects of the selection process.