Entry-Level Fraud Prevention Officer

Step into a rewarding entry-level role as a Fraud Prevention Officer with RBC Royal Bank in Toronto, Canada. Contribute to risk mitigation and enhance client experiences through fraud analysis.

As a key part of RBC Royal Bank’s Client First strategy, you will investigate potential fraud transactions and ensure quality service for clients in Toronto. This role demands a strong analytical and investigative mindset, focused on mitigating operational risks and reducing negative client impacts. You will work flexible shifts, contributing to the effectiveness and efficiency of the team while meeting Service Level Agreements.

Key Responsibilities:

• Analyze and investigate potential fraud transactions

• Support the Client First strategy with superior client experiences

• Mitigate operational risk to minimize negative client impacts

• Maintain accuracy in daily tasks to uphold standards

• Contribute to achieving Service Level Agreements consistently

Requirements:

• Strong analytical skills for time-sensitive cases

• Excellent communication and computer proficiency

• Urgency in adapting to change and managing tasks

• Commitment to flexible work hours, including holidays

• Bilingualism in English and French is a plus

Bring your investigative skills and analytical mindset to RBC Royal Bank to protect clients while fostering exceptional service.
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