Expert Recovery Advisor - Hybrid Position

Step into a Recovery Advisor role in Toronto’s financial services sector, where hybrid work enhances your impact. This opportunity merges investigative work with effective relationship management in debt recovery.

As part of an established recoveries team, you’ll bring over three years of collections or charged-off account management experience. Engaging in skip tracing and negotiations, you'll manage accounts with conviction while assessing risks and improving recovery workflows. Collaborate with internal teams to uphold compliance and leverage your expertise in a fast-paced environment.

Key Responsibilities:

• Manage charged-off consumer account portfolios for recovery efforts

• Negotiate payment plans and settlements with debtors

• Carry out skip tracing to locate and verify debtors

• Communicate with customers and third parties effectively

• Document activities while ensuring policy compliance

Requirements:

• 3+ years in collections or recoveries experience

• Strong negotiation and skip tracing capabilities

• Detailed understanding of recovery processes

• Excellent communication and problem-solving skills

• Ability to excel in fast-paced environments

Maximize recovery results through your skills in negotiation and investigative work as a Recovery Advisor.
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