Pension Analyst, Member Services at CAAT

Elevate your career as a Pension Analyst in Member Services at CAAT, focusing on pension administration and member support. Engage with clients effectively, ensuring compliance and excellence in service delivery.

In this front-line role, you will manage transaction activities related to the CAAT Pension Plan. Collaborating closely with members, employers, and former clients, your focus will be on processing terminations, retirements, and service purchases. You'll participate in training sessions to enhance your knowledge, ensuring up-to-date expertise, while also identifying opportunities for process optimization.

Key Responsibilities:

• Process transactions efficiently including terminations, purchases, and retirements

• Respond to member inquiries with accuracy and professionalism

• Participate in structured training to improve pension plan expertise

• Collaborate on system updates to enhance service delivery

• Identify process improvement opportunities for greater efficiency

Requirements:

• College diploma or university degree required

• Minimum 2 years in pension administration or related field

• Proficiency in Excel along with analytical skills

• Strong communication and interpersonal skills

• Ability to manage multiple tasks in a fast-paced environment

Utilize your pension administration expertise to provide exceptional service and improve retirement security for CAAT members.
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