Bilingual Mortgage Solutions Manager; EN/FR
Job in
Toronto, Ontario, M5A, Canada
Listing for:
Tangerine
Full Time
position
Listed on 2026-06-06
Job specializations:
-
Finance & Banking
Banking & Finance, Financial Sales
-
Sales
Banking & Finance, Financial Sales
Job Description & How to Apply Below
Position: Bilingual Mortgage Solutions Manager (EN/FR) - Tangerine 1
Is this role right for you?
In this role, you will:Utilize your banking and secured lending expertise to provide tailored mortgage advice that aligns with clients’ financial goals and objectives.Be a Secured Lending subject matter expert acting as the face of Tangerine Secured Lending with our clients.Prioritize client experience and take initiative to provide advice and solutions to clients by developing & maintaining mortgage expertise, focused on client needs, market conditions and the Canadian residential mortgage market to equip yourself and your colleagues to win the confidence & loyalty of our clients.Actively manage an assigned portfolio of both potential and existing mortgage clients that have submitted mortgage applications or been identified via bank-sourced leads.Sourcing & acquiring new mortgage clients through referrals, and outbound effort.Build lasting relationships with clients and referral partners to generate mortgage opportunities and referrals.Leveraging your personal & professional network to attract & source opportunities to gain experience in the Secured Lending business at TangerineManaging the full sales cycle from prospecting to fundingProviding tailored mortgage advice based on client needs.Qualifying and converting leads, proactively sourcing new mortgage opportunities through outbound calling campaigns, and guiding clients through pre-approval, application, and funding.Accountable for achieving monthly mortgage origination targets and identifying opportunities for cross-sell and referrals to other Tangerine products and services.Collaborate with internal teams, including underwriters, to facilitate timely mortgage approvals and closing while adhering to regulatory requirements.Guiding clients along the fulfillment process by promptly communicating required documents and updates, setting expectations on next steps and being open and initiative-taking to seeking alternative solutions.Accountable for achieving monthly mortgage sales targets and effectively cross-selling other Tangerine products and services.Consult with the Underwriting department to ensure all documents are received, validated and complete.Responsible for meeting Customer Service levels in relation to emails and phone messages.Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:
Fluency in both English and French is requiredUnderwriting and fulfillment experience is preferred.Minimum 3 years of proven success in the mortgage industry, or a related fieldSales experience is required.University or College Degree in a business discipline is an asset.Strong commitment to trust development, client experience, and delivering exceptional service.Excellent communication, negotiation, and interpersonal skills with the ability to influence and build rapport with clients and stakeholders.Entrepreneurial mindset with a drive to succeed in a variable compensation, sales environment.Administrative knowledge and skills in documentation required to meet lending guidelines.Be fully knowledgeable and staying current with respect to Tangerine Bank products, services, policies, and procedures.Exceptional knowledge and understanding of the mortgage product, both Tangerine specific as well as from the market in generalOutbound calling capabilities; establishing credibility with clients and earning their trust and business.High proficiency with all MS Office productsWhat's in it for you?
You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here.You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.* Tangerine employees participate in Scotiabank’s pension & benefits programs (available to permanent employees)
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