Lead Fraud Operations at Shakepay

Drive fraud protection strategies at Shakepay as the Fraud Operations Lead. You will safeguard our platform and customers while enhancing risk management solutions in a remote-friendly environment.

In this leadership role, you will guide the team responsible for managing fraud, abuse, and financial risk r focus on operational excellence will help strengthen our fraud prevention capabilities. Expect to work closely with cross-functional teams like engineering and design to align risk initiatives and improve our operational processes for a seamless customer experience.

Key Responsibilities:

• Lead and develop fraud protection team for Shakepay

• Own operational performance and capacity planning in fraud operations

• Drive alignment on key fraud initiatives across teams

• Enhance fraud prevention technologies and workflows

• Utilize data insights to identify fraud trends and improve efficiency

Requirements:

• 5+ years in risk or fraud leadership within fintech or crypto

• Deep understanding of cryptocurrency and digital asset fraud

• Proven track record of coaching high-performing teams

• Strong cross-functional leadership abilities

• Proficient in SQL and data analysis for operational risks

Shape the future of Shakepay by elevating fraud operations and promoting a secure customer journey.
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