Pension Analyst, Member Services

CAAT is searching for a Pension Analyst in Toronto to manage day-to-day pension administration tasks. This hybrid role will involve processing member transactions while ensuring compliance with service standards.

As a key member of the Member Services team, the Pension Analyst will handle various transactions, including retirements, terminations, and service purchases. You will engage with employers and members to address inquiries accurately and timely. Collaboration is essential, as you will participate in ongoing training to enhance your expertise and support system updates.

Key Responsibilities:

• Manage transactions, including retirements and terminations

• Respond to inquiries from members and employers

• Participate in training to stay updated on legislation

• Collaborate on system updates and process optimization

• Ensure compliance with service standards and policies

Requirements:

• College Diploma or University Degree

• Minimum 2 years in pension administration

• Advanced proficiency in Excel

• Strong analytical and communication skills

• Experience with Defined Benefit Pension systems

Bring your expertise in pension administration and analysis to CAAT, ensuring exceptional member service.
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