Manager of Operational Support in Finance

Elevate your career with a leading financial institution as a Manager of Pay Plan Operational Support in hybrid Downtown Toronto. Focus on operational tasks and virtual card management every day.

We are seeking a knowledgeable Manager for Pay Plan Operational Support with a prominent bank in Downtown Toronto. In this hybrid role, you'll engage in dynamic operational tasks, supplier management, and virtual card operations. The position demands strong problem-solving skills in managing incoming tickets and ensuring compliance with control procedures.

Key Responsibilities:

• Execute supplier-related administrative tasks

• Manage and prioritize incoming support tickets

• Monitor compliance with COB control procedures

• Assess and triage exception files

• Perform general ledger reconciliation for virtual cards

Requirements:

• Basic Microsoft suite proficiency

• Operations experience in a financial context

• Experience in handling customer complaints

• Familiarity with Jira or similar tools is a plus

• Effective team collaboration and curiosity

This position allows for diverse operational tasks within a dynamic financial environment, emphasizing your essential skills.
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