Senior Fraud Operations Analyst at Questrade

Explore your expertise in fraud operations with Questrade Financial Group. The Senior Fraud Operations Analyst will enhance fraud mitigation efforts in a hybrid work environment.

QFG is searching for a Senior Fraud Operations Analyst to oversee daily operations within the Fraud Operations Department. In this pivotal role, your analytical skills will be central to investigating fraud cases, monitoring fraud trends, and coordinating with internal and external partners. Your work will focus on maintaining regulatory compliance and minimizing losses, contributing to Questrade’s mission of financial security for Canadians.

Key Responsibilities:

• Analyze and investigate fraud cases and alerts

• Monitor fraud data to identify emerging patterns

• Ensure accuracy and consistency of fraud case data

• Update operational documentation including fraud procedures

• Prepare training materials for the Fraud Operations team

Requirements:

• Bachelor’s degree in Finance, Business, or related field

• Over 3 years of fraud operations experience

• Strong communication and interpersonal skills

• Proficient with fraud detection tools and data analytics

• Bilingual in English and French

Apply your skills in fraud management and enhance community financial security with Questrade.
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