Client Data Coordinator

Fasken is a leading international business law and litigation firm. With over 900 lawyers and 1,100+ employees, we have offices in Vancouver, Surrey, Calgary, Tsuut’ina Nations, Toronto, Ottawa, Montréal, Québec City, London, and Johannesburg. We provide strategic and thoughtful advice in virtually all areas of business law to a broad range of clients including close to half of the Fortune 100 companies, corporate clients, government agencies, regulatory authorities, non‑profit bodies and individual clients.

We are a high‑achieving, professional, entrepreneurial, team‑oriented, and friendly place to work. We are committed to diversity and inclusion and offer a welcoming environment for all people. While we are here to service our clients and are a deadline‑driven industry, we look to be innovative, and there are opportunities to participate in initiatives which make a difference in our firm and community.

Achieve excellence doing work that’s challenging and rewarding, with people you’ll like working with, in an environment that’s welcoming, supportive, entrepreneurial and innovative, where you’re a valued contributor, not just an employee. For additional information about the firm or this position, please visit our website at

Reporting to the Supervisor, Client Data, the Client Data Coordinator will be responsible for collecting and reviewing client and matter information from the legal team during or after the intake process while retaining data integrity and security of client, matter, and PTA group financial data collected in the Firm ERP system. The Client Onboarding Coordinator is responsible to collaborate with other Firm’s Finance team to ensure high quality of the client/matter financial data while making a significant contribution to the docket to pocket cycle and client reporting.

In addition, the successful candidate will provide support to our legal team during the onboarding process of new clients and matters and ensuring overall effective reference materials of the financial fields in the Firm intake form.

As part of the Firm-wide Finance team, this role can be located in any of the Canadian cities that Fasken has offices (Toronto, Ottawa, Montreal, Quebec City, Calgary, Tsuut’ina Nations, Vancouver, Surrey). This role will be hybrid with occasional requirements as per business needs for onsite office collaboration and support. The successful candidate must live in or around their regional office and be able to commute to the office as often as required.

Hours of work are from 8:00 a.m. to 4:00 p.m. Occasional pre‑authorized overtime may be required to meet business needs.

For Indigenous candidates interested in employment on‑reserve, there may be an opportunity at Fasken to do so at our Alberta office situated on Tsuut’ina Nation, west of Calgary. Such candidates are encouraged to speak to Human Resources during the interview process to obtain additional information.

• Having a strong client service approach – you’re ready, willing, and able to put our clients first and exceed their expectations.
• Caring about one another – you possess strong interpersonal skills and the ability to build harmonious working relationships within your immediate team, across other departments in the firm, and the community.
• Working collaboratively – you’re a self starter who values working in a collaborative team based environment.
• Possessing exceptional communication skills (both verbal and written) when dealing with lawyers, clients, staff and third parties.
• Approaching your work with agility and the willingness to learn and utilise new technology.
• Being adaptable to changing priorities in a fast‑paced environment while being organized and maintaining accuracy with a high attention to detail.
• Demonstrating strong research, investigative and problem solving skills with the ability to exercise judgement to resolve issues.
• Treating sensitive and confidential matters with discretion and diplomacy at all times.

• Maintain matter records in the financial system, including client and matter…