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Fraud Operations Analyst at Questbank

Job in Toronto, Ontario, C6A, Canada
Listing for: Community Trust Company
Full Time position
Listed on 2026-06-13
Job specializations:
  • Finance & Banking
    Risk Manager/Analyst, Financial Crime, Banking Analyst, Banking & Finance
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Fraud Operations Analyst Role at Questbank
Join Questbank as a Senior Fraud Operations Analyst to make impactful changes in fraud prevention. Leverage your analytical skills in a hybrid workplace.

In this key role, the Senior Fraud Operations Analyst will manage daily operations to safeguard Questbank from financial fraud. You will conduct detailed investigations into fraud alerts, support fraud management projects, and help train new analysts. Your contributions will directly impact loss reduction while ensuring a positive customer experience.

Key Responsibilities:

• Conduct thorough investigations on fraud cases

• Analyze fraud data for key patterns and trends

• Maintain integrity of fraud case data systems

• Draft and update operational documentation

• Assist with training of new Fraud Operations Analysts

Requirements:

• Bachelor’s degree in a relevant field

• Minimum 3 years in fraud analysis or financial crime roles

• Excellent problem-solving capabilities

• Strong understanding of regulatory fraud compliance

• Expertise in data analytics tools

Drive your career forward by ensuring fraud prevention and compliance at Questbank.
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