Assistant Manager in Fraud Deterrence

Enhance fraud prevention efforts as an Assistant Manager at Scotiabank in Scarborough, Ontario. Focus on customer relationships and fraud analysis while ensuring regulatory compliance throughout your duties.

In this role, you will contribute directly to the effectiveness of the Fraud Deterrence team, ensuring compliance with internal policies and regulations. Leveraging your analytical skills, you will evaluate cases and alerts, investigating potential fraud patterns while maintaining high standards of customer service. Your responsibilities will also involve championing a customer-focused culture and developing the team through training and informal coaching.

Key Responsibilities:

• Analyze and investigate fraud alerts and customer accounts

• Document findings and communicate outcomes effectively

• Identify trends to mitigate fraud risk and costs

• Maintain accurate records in case management systems

• Assist in training new team members on fraud detection

Requirements:

• Minimum 2 years of banking or fraud experience

• Bilingual in English and French preferred

• Strong analytical and communication skills

• Familiarity with banking systems and fraud tools

• Flexible schedule to meet demands of the role

Empower fraud prevention efforts while developing your leadership skills within Scotiabank's dynamic environment.
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