Commercial Account Manager, Portfolio Management

As part of a growing and dynamic Commercial Portfolio Management team, the Account Manager is responsible for underwriting renewals, assumptions, and annual reviews relating to all commercial mortgage product types.

• Manage renewals, assumptions, annual reviews, and ad‑hoc requests, ensuring compliance with the Bank’s lending guidelines, risk appetite, and procedures.
• Ensure superior customer service is being delivered.
• Communicate with external contacts (partners, brokers, counsel, etc.) and internal contacts (management, funders, coordinators, etc.) to meet deadlines and maintain high service standards.
• Contribute to special projects as assigned.

• Proficient underwriting skills with 3–5 years of commercial mortgage and/or single‑family residential underwriting experience.
• Working knowledge of AML/ATF regulations and corporate/legal documentation for commercial real estate across Canada.
• Post‑secondary education in business or finance.
• Bilingualism (French/English) is considered an asset.
• Sound technical knowledge of commercial real‑estate underwriting, financial statement analysis, and factors affecting the commercial mortgage market.
• Good working knowledge of MS Office (primarily Word and Excel).
• Effective analytical and problem‑solving skills.
• Strong organizational and time‑management skills.
• Ability to handle multiple competing priorities.
• Strong negotiation skills.
• Demonstrated ability to work independently to achieve goals.
• Highly developed verbal and written communication skills, able to communicate with senior management and partners clearly, concisely, and professionally.

• Self‑starter who makes sound underwriting decisions efficiently, managing files of greater complexity with minimal supervision.
• Applies corporate policies, procedures, and regulatory requirements to assess files and rationalize recommendations.
• Draws on specific product/document knowledge to assess suitability when information is limited.

• Competitive discretionary bonus.
• Market‑leading RRSP match program.
• Medical, dental, vision, life, and disability benefits.
• Employee Share Purchase Plan.
• Maternity/Parental top‑up while caring for your little one.
• Generous vacation policy and personal days.
• Virtual events to connect with colleagues.
• Professional development and comprehensive career development program.
• Opportunity to join a top Fin Tech and help create a new banking experience.

The incumbent will work hybrid; in‑office time will be spent at Equitable Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.

Equitable Bank is deeply committed to inclusion. Our organization thrives when we honor and celebrate everyone’s diverse experiences and perspectives. We support and encourage staff to grow both personally and professionally.

We provide a barrier‑free recruitment process and work environment for all applicants. Please let us know if you need accommodations to bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify.