Skip Tracer

About the Opportunity

Location:

Etobicoke, Ontario Hybrid (2–3 days on-site), Language:
Strong written and verbal communication skills in English, Background Check Requirement:
Criminal background check, credit check, and employment verification required, Salary: $55,000-$60,000 plus monthly and quarterly performance-based bonuses.

Our client, a leading organization within Canada’s financial services sector, is looking for a Skip Tracing Specialist to join their growing team. This role plays a critical part in supporting recovery and collections efforts by locating hard-to-reach individuals and associated assets, directly impacting business performance and customer outcomes.

You will collaborate with internal teams and external partners to drive results, improve processes, and ensure compliance in a fast-paced, data-driven environment. This is an opportunity to contribute to a high-performing team and be part of a people-first culture that values accountability, innovation, and continuous improvement.

What’s In It for You
Join a workplace that prioritizes flexibility, growth, and well-being. You will benefit from a hybrid work model, strong team support, and access to ongoing learning and development opportunities. This organization fosters a culture that values collaboration, recognizes performance, and supports long-term career progression.

Your Responsibilities

Support the day-to-day skip tracing function, ensuring consistent execution and strong recovery outcomes

Analyze account information and use various tools and databases to locate individuals and assets

Monitor performance metrics and contribute to achieving recovery targets

Identify trends and recommend improvements to increase contact success and recovery rates

Collaborate with internal stakeholders and external vendors to support effective recovery strategies

Ensure all activities meet regulatory and compliance standards, supporting audits and reporting as needed

Skills and Qualifications

1+ years of experience in skip tracing, collections, or asset recovery

Strong analytical, organizational, and problem-solving skills

Ability to work with performance metrics and contribute to achieving operational targets

Familiarity with skip tracing tools, databases, and investigative techniques is an asset

Working knowledge of consumer protection, privacy, and collections regulations

Note from the Hiring Manager
We’re looking for someone who brings curiosity and a proactive mindset to the role—someone who can contribute to improving how we approach recovery and customer engagement while working collaboratively within a team.

All qualified applicants receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2

SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.

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