Senior Accounts Recievable Clerk, Finance

Financial accuracy plays a direct role in how patients experience care beyond the clinical setting. As a Senior Accounts Receivable Clerk at Hennick Bridgepoint Hospital, you will manage billing, insurance coordination, and account follow‑ups that support hospital operations. This role offers an impactful opportunity to work closely with patients and internal teams, where your work helps keep care moving.

You are highly organized and bring structure to a detail‑oriented environment. You are responsible for reviewing daily admissions, discharges, and transfers reports to ensure all patient movements are accurately reflected in the billing system. This requires a consistent and methodical approach to tracking changes, identifying discrepancies, and maintaining accurate, up‑to‑date records. Coordinating room preferences while ensuring billing accuracy means balancing multiple priorities while maintaining close attention to detail.

With a strong commitment to accuracy and accountability, you play a key role in supporting the integrity and reliability of the department’s financial information. You will update billing systems with sensitive information, support month‑end and closing activities, and promptly investigate and resolve discrepancies. Using the same level of diligence, you will assist with follow‑up on outstanding balances and contribute to reducing past‑due accounts through timely and accurate account management.

You are an effective communicator who approaches financial conversations with empathy, discretion, and professionalism. Engaging with newly admitted patients and families to obtain financial information and insurance coverage requires a thoughtful and respectful approach, ensuring individuals feel supported during the process. You also keep internal teams aligned by sharing updates in a timely manner, helping support smooth day‑to‑day operations and contribute to an efficient and positive experience for patients, families and team members alike.

The Accounts Receivable team operates within a fast‑paced hospital finance environment, working collaboratively with Patient Registration, Clinical Units and other Finance Teams. Team members support one another in managing non‑routine billing scenarios, resolving system issues and adapting to evolving Ministry policies and procedures. This is a collaborative environment where clear communication, shared knowledge, and commitment to service excellence are essential to success.

• Support bundled care billing processes by working closely with internal teams and partner hospitals, resolve billing inquiries and maintain timely reconciliation of accounts.
• Visit newly admitted patients to discuss patient’s room preferences and obtain relevant financial information.
• Contact patient’s insurance provider to confirm coverage and correspond with patients/family and follow up on incomplete or denied claims.
• Correspond with various departments within the hospital to initiate room transfers (or changes).
• Review and monitor aged accounts receivable to minimize past‑due accounts.
• Contact past‑due accounts on a timely basis to make arrangement for payment, determine reason for non‑payment and arrange appropriate payment plans.
• Reconcile cash receipts to daily reports and prepare bank deposits.
• Update billing system with all patient charges, payments and adjustments.
• Assist with month‑end and year‑end close procedures ensuring accuracy and completeness.
• Perform various cash handling responsibilities.
• Participate in the development and maintenance of the Accounts Receivable procedure manuals.
• Assisting patients/patient families with billing inquiries or applications for income security.
• Perform other duties consistent with the job classification as required.

• Diploma or degree in accounting from a recognized community college or institution.
• 2 years of experience in a related field.
• The hospital may, in its discretion, consider an equivalent combination of education, qualifications and experience.
• Previous cash handling experience.

• Previous experience in a hospital Business Office or Accounts Receivable…