Member Services Analyst CAAT Pension

Position: Member Services Analyst for CAAT Pension
Become a pivotal part of CAAT as a Pension Analyst in Member Services, involved in crucial pension transactions and member interactions to drive satisfaction and compliance.

As a front-line administrator for the CAAT Pension Plan, your responsibilities will include processing a variety of transactions like terminations and retirements.

Your role involves effectively communicating with members and employers, ensuring their inquiries are met promptly. Continuous professional development through training will equip you with the knowledge to excel in this position.

Key Responsibilities:

• Manage transaction activities including terminations, retirements, and transfers

• Provide timely responses to member inquiries and concerns

• Engage in structured training to enhance knowledge of pensions

• Collaborate on necessary updates to administration systems

• Proactively identify process optimization opportunities

Requirements:

• Relevant college diploma or university degree required

• Minimum of 2 years experience in pension administration

• Advanced proficiency in Excel and strong analytical skills

• Excellent written and oral communication skills

• Ability to handle multiple tasks in a fast-paced environment

Leverage your skills to enhance the retirement security of CAAT’s members through exceptional service and support.
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