Digital Asset Operations Director

Position: Alpaca Digital Asset Operations Director
Become a strategic leader in digital asset operations at Alpaca, a cutting-edge brokerage firm. This remote role is designed for those with a strong background in trading and operational management.

As the Director of Digital Asset & Brokerage Operations, your expertise will drive efficient trade execution and customer satisfaction across diverse markets. You will manage both US and Bahamas exchange operations while enhancing our internal trading desk's capabilities. Your leadership will ensure that our global team operates at peak performance, achieving our mission of accessible financial services.

Key Responsibilities:

• Oversee US and Bahamas crypto exchange operations

• Manage a globally distributed trading operations team

• Provide top-tier service to clients and resolve trade issues

• Ensure accurate account reconciliation processes

• Collaborate with engineering on trading systems development

Requirements:

• Strong background in brokerage or crypto exchange operations

• Experience leading customer service teams providing 24/5 support

• Proven track record trading cryptocurrencies

• Knowledge of US regulatory frameworks

Drive the future of financial services by optimizing digital asset operations at Alpaca.
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