Director, Fraud Prevention and Compliance

Drive fraud prevention at Manulife as the Director of Fraud Prevention and Compliance covering North America. Oversee fraud strategy to ensure robust risk management practices.

In this influential role, you will take charge of fraud management across U.S. and Canada, enhancing Manulife's approach to compliance and operational integrity. Your focus will be on strategic oversight, regulatory compliance, and developing comprehensive fraud monitoring programs. Substantial collaboration with business leaders and compliance teams will be central to embedding a proactive fraud risk culture.

Key Responsibilities:

• Lead the implementation of fraud management strategies

• Ensure compliance with local and international regulations

• Supervise fraud detection scheme effectiveness

• Foster relationships with regulatory bodies and industry forums

• Drive process standardization and crisis management effectiveness

Requirements:

• 8+ years in fraud risk or financial crime sectors

• Strong experience in developing risk management systems

• Exceptional written and verbal communication skills

• Stakeholder-oriented approach with service mindset

• Ability to balance multiple high-priority projects

Utilize your expertise in fraud management to strengthen Manulife’s operations and compliance posture.
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