Defined - Pension Administrator

Mercer is seeking Defined Benefit Pension Administrator to join our team in Toronto.

This is a hybrid position that requires presence in the office for at least 3 days a week.

The pension administrator works in a team environment as part of Mercer’s pension administration centre of excellence.

You will be part of a team that provides high‑quality administration service to a portfolio of clients, demonstrating outstanding and timely customer service in all dealings with client contacts. You will be part of a company committed to enhancing the health, wealth, and careers of the clients we serve and their employees, and you will work for a company equally invested in the development of its own people.

• Calculate pension benefits and prepare statements resulting from various events (termination of employment, retirement, death, marriage breakdown, transfer, etc.)
• Update client’s database (data request and validation, use of various systems/databases, data processing and accrual of benefits and other pertinent information, reconciliation of membership, etc.)
• Prepare annual statements for plan members
• Calculate pension adjustments (PA), pension adjustment reversals (PAR), and past service pension adjustments (PSPA) and pension indexation
• Respond to clients and members’ inquiries

• Financial and/or mathematics background
• Strong analytical and organization skills, thoroughness, and attention to detail
• Excellent written and oral communication skills
• Ability to work in teams, accountable, and resourceful
• Strong proficiency in Excel and working knowledge of the MS Office suite

• Bachelor’s degree in a related field such as finance, actuarial science, mathematics, or business administration
• Bilingual (English/French)
• Work experience with defined benefit pension plans

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $56,000 to $84,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance‑based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, retirement programs as well as employee assistance programs.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact reaso

This is a Replacement position.