Collections Specialist

Position: Fairstone Bank - Collections Specialist
Become a Collections Specialist at Fairstone Bank and significantly impact loan recovery efforts. Deliver top-notch service and reach collection goals effectively.

As a valued member of the Fairstone Bank team, you will manage collections by contacting past due customers and negotiating payment arrangements. Your strong communication skills and technology proficiency will help streamline processes and ensure accurate documentation of collection activities.

Key Responsibilities:

• Provide exceptional customer service in loan collections

• Contact past due accounts through various communication methods

• Document collection calls and agreements thoroughly

• Assess accounts and refer for risk mitigation when necessary

• Meet and exceed individual collection targets for the team

Requirements:

• Strong verbal and written communicator

• Technical skills in Microsoft Office and Outlook

• Rotate through various working hours, including weekends

• Functional English skills for internal documentation and reporting

Apply your skills in a dynamic environment at Fairstone Bank and help make a difference in clients' financial journeys.
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