Vice President Client Services

Position: Vice President Client Services at Citco
Elevate your career as a Vice President of Client Services at Citco in Toronto. Focus on proactive relationship management and enhance client satisfaction within a dynamic asset management portfolio.

Citco seeks a Vice President for its Institutional Services’ Client Services team. This senior role demands strong client relationship skills and the ability to deliver top-tier service across multiple asset classes. You will manage a diverse portfolio that supports asset managers, endowments, and family offices, ensuring service level agreements are met and fostering long-term relationships.

Key Responsibilities:

• Establish professional client relationships across various stakeholders

• Drive strategic communication and negotiate service level agreements

• Liaise with internal teams to meet client requests swiftly

• Participate in RFP documentation and client presentations

• Monitor client SLAs and operational performance

Requirements:

• 7+ years in the financial services industry

• 2+ years in a leadership role

• Strong knowledge of multi-asset portfolios

• Excellent communication skills

• Proficiency in advanced Microsoft Office

Lead and enhance client services and operational efficiency within Citco’s esteemed team in Toronto.
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