Operations Officer – Asset Transfers

Operations Officer – Asset Transfers

Location:

Toronto, ON

Work Model:
Hybrid (4 days onsite, Fridays remote)

Start Date:

July 20, 2026

Pay Rate: $25/hour

Schedule:

Monday–Friday, 8:30AM – 5:00PM

Duration: 12‑month contract (extension/conversion possible)

Detail‑oriented Accountant II (Operations Officer) supporting asset transfers to external financial institutions in a high‑risk, high‑volume environment where accuracy, accountability, and strong communication are essential. Responsibilities include validating transfer documents, ensuring compliance, and facilitating the movement of client assets such as equities, mutual funds, and international securities.

• Review and validate transfer documentation for completeness, accuracy, and compliance
• Process asset transfers including cash, equities, bonds, and mutual funds
• Handle a variety of case types such as estates, pensions, TFSAs, RESPs, and marriage breakdowns
• Liaise with internal partners, external institutions, and stakeholders to resolve transfer issues
• Ensure all work meets compliance standards and internal SLAs
• Manage a high daily volume of transactions (target ~60 cases/day once trained)
• Escalate complex or sensitive cases to appropriate teams when required

• Team size: ~10 members (expanding during peak season)
• Team‑oriented environment with a mix of entry‑level staff, senior analysts, and team leads
• Peak season:
  October–January (increased volumes including charitable transfers)
• Fast‑paced, detail‑driven, and data‑heavy workflow

• Hands‑on, side‑by‑side training
• Within ~2 weeks: expected to handle simple transfers independently
• Initial onsite expectation: up to 5 days/week (may transition to 4 days based on performance)

• Post‑secondary education in Finance, Accounting, or related field
• 2–4 years of experience in accounting, operations, or document review
• Strong experience reviewing complex financial or legal documentation
• Proficiency in Microsoft Excel (including macros, pivot tables, and data validation)
• Familiarity with MS Office tools, SharePoint, and collaboration platforms
• Understanding of compliance and/or KYC processes

• Experience in banking or financial services
• Exposure to legal documentation (e.g., estates, divorce settlements, pensions)

• Exceptional attention to detail and accuracy
• Strong communication and interpersonal skills
• Ability to manage high volumes of work efficiently
• Tech‑savvy with strong data‑handling skills
• Team‑oriented with a proactive mindset
• Coachable and open to feedback

• This is not an AML‑focused role; candidates with heavy AML/FINTRAC experience may not be the best fit
• Basic compliance and privacy awareness is sufficient—training will be provided
• Role requires working with sensitive client data and time‑sensitive documentation

• Opportunity to work with a leading financial institution (TD)
• Exposure to complex financial operations and high‑impact processes
• Strong potential for contract extension and full‑time conversion
• Large, supportive team with strong mentoring
• Data‑driven and technology‑focused environment

• Accuracy and quality of work
• Meeting service level agreements (SLAs)
• Productivity and volume management