Verifications Associate at Hard Rock Digital

Join Hard Rock Digital as a Verifications Associate (Overnight) in Toronto, focused on identity verification and compliance in the fast-paced gaming sector. Ensure customer onboarding and security every shift while handling essential tasks.

This role is crucial to our operations team, verifying customer identities and managing compliance with regulations. You will actively engage with customers, assist in their onboarding, and collaborate with Risk and Compliance teams. The ideal candidate thrives in dynamic environments, possesses strong analytical skills, and is committed to maintaining high standards of security and accuracy.

Key Responsibilities:

• Review and approve customer

• Handle cases and escalate issues effectively

• Communicate with customers for information and support

• Perform PEP and sanction screening

• Maintain accurate records in compliance with regulations

Requirements:

• Strong attention to detail

• Excellent written and verbal communication skills

• Ability to make risk-based decisions

• Flexibility for 24/7 operations

• Willingness to work overnight shifts

Elevate your career in the gaming industry with meticulous verification and compliance expertise at Hard Rock Digital.
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