Bilingual Credit Counsellor

Step into a rewarding role as a Bilingual Credit Counsellor within a Canadian non-profit organization. Help clients navigate financial challenges while working in a hybrid model from Toronto or Ottawa.

We are looking for a Bilingual Credit Counsellor (French/English) who will support clients facing financial difficulties. This part-time role requires conducting one-on-one financial counselling sessions and promoting informed decision-making for clients dealing with budgeting and debt. Your skills in empathy and communication will be vital as you build trust with clients experiencing financial stress.

Key Responsibilities:

• Conduct individual financial counselling sessions

• Educate clients on budgeting and repayment options

• Build rapport with clients under financial stress

• Support informed financial decision-making

• Maintain documentation and follow-up with clients

Requirements:

• Fully bilingual in French and English

• Experience in emotionally sensitive client support

• Strong communication and listening skills

• Background in financial services or counselling

• Organized and client-focused approach

Use your skills to positively impact clients’ financial decisions at a mission-driven organization.
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