Accounts Administrator

Job Location & Schedule

Hybrid schedule with flexible options. Work location is 483 Bay Street, Toronto, until late 2026. After that, the location will change to 3 Robert Speck Parkway, Mississauga.

Current work authorization for Canada is required.

This is a fixed‑term contract, ending December 31, 2026.

Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back‑office support services to Canadian‑based brokerage firms and the Canadian brokerage arms of U.S.‑based firms. For more information about Fidelity Clearing Canada, visit

• Open and review new accounts into the Dataphile environment in a timely manner.
• Support a broad range of account lifecycle and client maintenance activities.
• Manage routine and complex account updates across multiple systems, ensuring documents are in good order and comply with internal and regulatory industry requirements.
• Provide clear instructions to clients regarding deficiencies to ensure an effortless experience.

• Post‑secondary education or equivalent work experience.
• 1–2 years of experience in the financial services industry.
• Familiarity with different account types (Non‑Registered: Cash, Margin, Joint, etc.; Registered: RRSPs, TFSAs, RESPs, etc.).
• Strong MS Excel skills.

• Knowledge of or experience in the brokerage industry.
• Completion of, or enrolment in, a financial services industry program (e.g., CSC).
• Bilingual in French and English (verbal and written).

• Effective team player who can also work independently.
• Strong written and verbal communication skills.
• Attention to detail and robust time‑management skills.
• Passion for delivering quality customer service and exceeding customer expectations.
• Ability to work independently in a rapid‑paced environment.

Hourly compensation ranges from $26.00 to $31.00 CAD, based on experience and qualifications.

The compensation package is market‑aligned and complies with provincial pay‑transparency requirements.

Fidelity Canada is an equal‑opportunity employer. We consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status or Aboriginal/Native American status.

We welcome and encourage applications from people with disabilities. Accommodations are available on request throughout the selection process. If you require an accommodation, please email us at Fideli