Commercial Mortgage Servicing Manager

Commercial Mortgage Servicing Manager

Location: Toronto (On-Site)
Compensation: Salary up to $120,000 per annum, commensurate with experience, plus bonus

Take Hold of the Mortgage Servicing Function and Drive It Forward

If you are an experienced commercial mortgage servicing professional ready to step beyond routine administration into a role with real ownership, this opportunity offers the next step.

This is not a back‑office processing role. You will lead the servicing function, oversee a complex portfolio, and influence how mortgage servicing is executed across the organization.

Lead a commercial mortgage servicing team managing a diverse portfolio of syndicated and institutional loans in a high‑growth real‑estate finance environment.

You will take ownership of post‑funding mortgage servicing operations, ensuring accuracy, compliance, and efficiency across syndicated loans, private lender mortgages, and institutional portfolios.

This role combines hands‑on technical involvement with team leadership. You will work closely with investors, clients, legal professionals, and internal stakeholders, while contributing to operational excellence and continuous improvement.

You will oversee mortgage servicing operations and team performance, including:

• Lead post‑funding activities, including account administration, payments, renewals, and discharges
• Create and manage payment schedules for complex loan structures
• Prepare investor remittance reports and oversee payment distribution
• Monitor outstanding payments and arrears while maintaining accurate records
• Serve as key contact for clients, lawyers, lenders, and underwriters
• Generate month‑end, management, and portfolio reports
• Oversee annual statements, audit confirmations, and compliance requirements
• Review and validate legal documentation related to loan closings
• Manage multiple priorities while maintaining quality and accuracy
• Identify and implement process improvements within the department
• Train, coach, and mentor junior team members
• Contribute to special projects and strategic initiatives

• University degree in Finance, Business Administration, or a related field
• 5–10+ years of experience in commercial mortgage servicing or loan administration
• Proven leadership experience, including coaching and mentoring staff
• Strong understanding of loan structures, interest calculations, and lending practices
• Advanced Excel and Microsoft Office skills
• Excellent written and verbal communication skills
• Strong analytical, problem‑solving, and decision‑making abilities
• High attention to detail, accuracy, and organization
• Familiarity with real estate lending and related documentation

This role is best suited for candidates with direct experience in commercial mortgage servicing, real‑estate lending, or complex loan administration environments.

• Leadership role with both strategic oversight and hands‑on involvement
• Exposure to syndicated, private lender, and institutional portfolios
• Opportunity to improve workflow and drive operational efficiency
• High‑visibility role with cross‑functional stakeholder interaction
• Strong career growth potential within a respected organization