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Job Description & How to Apply Below
Join Teleperformance as a Large Fleet Workout Analyst. This hybrid opportunity emphasizes strategic financial resolutions and customer engagement within a renowned firm based in Toronto.
You will be responsible for managing overdue accounts by utilizing strong analytical skills and customer focus.
Your role will involve negotiating payment arrangements and facilitating timely collections while ensuring compliance with regulations. Candidates should possess 3+ years of experience in customer service and collections, along with expertise in financial analysis and credit adjudication.
Key Responsibilities:
• Manage outstanding accounts from the onset of delinquency
• Establish and negotiate payment plans efficiently
• Assess risks for high-stakes accounts and develop strategies
• Facilitate communication between vendors and stakeholders
• Prepare risk review presentations and ensure compliance
Requirements:
• Degree in Business, Finance, or related field
• Minimum 3 years in collections or customer service
• Proficiency in financial statement analysis
• Strong communication and decision-making skills
• Fluency in French is advantageous
Utilize your analytical prowess to enhance customer experiences and drive efficient financial solutions at Teleperformance.
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