Bilingual Commercial Underwriting Manager, Business Enterprise Solutions; BES

The Work

As part of a growing, dynamic & solution-focused commercial team, the Commercial Mortgage Underwriter is responsible for underwriting conventional commercial mortgages. The underwriter must adhere to established policies and underwriting standards, meeting compliance and control requirements, while finding creative and service-oriented solutions in a timely manner to achieve department goals and annual target volumes. Additional credit‑related and administrative duties such as reporting and pipeline management are required, as well as networking with mortgage brokers, partners and other external third parties and various staff within the Credit & Risk group and other internal departments.

• 50% on a daily basis: analyze and underwrite commercial credit facilities for conventional commercial mortgage product types, ensuring compliance with the company’s established lending guidelines and procedures, and submitting recommendations for approval to management. Ensure all lending criteria have been satisfied on deals underwritten and that outstanding documentation/conditions, if any, are being met in a timely manner.
• 30% on a daily basis: communicate with internal contacts (funders, managers, administrators, and commercial sales staff) as well as external contacts (lending partners, mortgage brokers, clients, solicitors, appraisers and consultants) to ensure transactions are processed in a timely and efficient manner, meeting superior customer service and funding deadlines. Site inspections of properties or drive‑by inspections may be required on a deal‑to‑deal basis.
• 15% on a daily basis: conduct pipeline review and time management of deal flow to meet prescribed deadlines.
• 5% on a monthly basis: complete various administration and reporting duties required for the department/Company, which will be relied upon by Senior Management.

• Bilingualism is required.
• Proficient underwriting skills with a minimum of 2 years commercial mortgage experience and/or SFR underwriting experience.
• Demonstrated service excellence within the field.
• Post‑secondary education (diploma/degree) preferred, preferably in business or finance.
• Good working knowledge of MS Office (primarily Word and Excel).
• Effective analytical and problem‑solving skills.
• Strong business sense combined with sound technical knowledge of secured lending and factors affecting the commercial mortgage market.
• Excellent organizational and time‑management skills.
• Ability to handle multiple competing priorities while providing optimal customer service.
• Excellent communication skills, both oral and written.
• Ability and desire to attend broker‑related events as required (often after hours).
• Access to a vehicle for site inspections.

• The position requires the incumbent to be a self‑starter and to make sound underwriting decisions as efficiently as possible. Commercial mortgage applications can be complex in nature, requiring creative and innovative thinking and proactive problem solving. The incumbent must follow corporate policies, procedures and regulatory requirements to work through files and rationalize recommendations or decisions. In some cases, viability is assessed with limited access to information or documentation.

• Competitive discretionary bonus.
• Market‑leading RRSP match program.
• Medical, dental, vision, life, and disability benefits.
• Employee Share Purchase Plan.
• Maternity/Parental top‑up while you care for your little one.
• Generous vacation policy and personal days.
• Virtual events to connect with your fellow colleagues.
• Professional development and comprehensive career‑development program.
• A fulfilling opportunity to join one of the top Fin Techs and help create a new kind of banking experience.

EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger – and our people thrive – when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.

We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.

All candidates considered for hire must successfully complete a criminal background check and credit check. All AI‑enabled outputs are reviewed and validated by our talent team.