Service Representative in Financial Services

Enhance customer experiences as a Service Representative working with a top financial institution. Your focus will be on ATM transactions, operational support, and adhering to banking regulations.

This role serves as the backbone of essential banking processes and requires a proactive approach. The Service Representative will handle ATM deposits, respond to disputes, and provide insights through data analysis. Strong collaborative skills are also vital for effective communication across various teams.

Key Responsibilities:

• Manage daily ATM deposit and payment processing

• Resolve ATM disputes and monitor requests

• Collaborate on system improvements and process changes

• Ensure accuracy in documentation and reconciliation

• Support regulatory compliance initiatives

Requirements:

• Experience in customer service or banking (1-2 years)

• Relevant post-secondary education or equivalent

• Knowledge of banking products and risk management

• Proficient in Microsoft Office and data analysis tools

• Strong multitasking and problem-solving skills

Maximize your potential while delivering exceptional service and compliance in the financial sector.
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