Client Manager for Global Banking

Shape client onboarding and service excellence as a Client Manager with Citi in Global Network Banking. This role requires strong relationship management and credit oversight skills to enhance client experience.

As a Client Manager at Citi, you will be pivotal in onboarding clients, managing credit requests, and ensuring seamless service coordination. Your strong product knowledge will guide relationship-building efforts while supporting subsidiary and regional account managers. This position emphasizes operational efficiency, compliance, and responsiveness to client needs.

Key Responsibilities:

• Maintain professional relationships with client representatives

• Manage client onboarding from CRM initiation to follow-up

• Oversee credit requests in coordination with internal teams

• Act as primary contact for resolving client escalations

• Ensure KYC ownership and accurate client profiles

Requirements:

• 5-8 years of experience in client management

• Strong knowledge of KYC/AML regulatory requirements

• Excellent organizational and time-management skills

• Proven problem-solving and interpersonal capabilities

• Bachelor's degree or equivalent experience

Deliver exceptional client management and operational support in Citi's Global Network Banking team.
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