French Bilingual Financial Commercial Collections Officer
Job Description & How to Apply Below
Job Category :
Collections
Requisition Number : BILIN
002474
Posted :
July 3, 2026
Full-Time
Hybrid
Locations
Showing 1 location
Toronto, ON , CAN
Description
Are you entrepreneurial , energetic , and competitive ? If you want to roll up your sleeves and take ownership of this opportunity apply today! We are searching for a highly motivated, enthusiastic, and committed French Bilingual Collection Officer with 5 or more years of experience in the industry.
In this role, you will manage commercial collections , contact customers with past-due accounts, negotiate payment arrangements, and help reduce outstanding balances while delivering strong customer service. This role is ideal for someone who is organized, resilient, professional on the phone, and comfortable working in a fast-paced environment.
Reporting to the Operations Manager , you will play an important role in supporting account resolution, reducing risk, and helping the business achieve its collections goals.
We are recruiting for a full-time representative within the Greater Toronto Area to work the schedule Monday to Friday from 8am to 5pm.
Responsibilities
Provide excellent service and ensure exceptional execution results in the collection of financial loans
Conduct collections calls for all past due accounts
Contact past due customers by phone, request payment & negotiate appropriate payment arrangements, within authorized limits;
Send correspondence to delinquent/collection customers
Use defined procedures to arrange and coordinate firm payment arrangements within established risk policy for our collection customers;
Assess and mitigate risk by referring accounts for further action
Document call activity details in Collections system to reflect action taken;
Update customer account information with e.g. commitments to pay, amounts & dates, collection call updates
Apply tact, diplomacy & resourcefulness;
Handle objections & excuses, apply soft calling techniques, where appropriate, to effectively manage & control situations
Perform to regulatory standards and best practice on collections
Achieve individual collection targets, in order to meet Department and Company goals;
Maintain and submit reports for review by collection management
Complete other collection responsibilities, as assigned
Experience/Qualifications
Bilingual in French and English , with strong verbal and written communication skills
Experience handling commercial collections , payment negotiations, and delinquent accounts
Strong customer service and phone communication skills
Good math skills and confidence performing basic calculations
Strong organization, time management, and documentation skills
Proficiency with Microsoft Excel and Outlook
Strong computer skills and ability to learn internal systems quickly
Ability to adapt and stay effective in a fast-paced environment
A motivated, team-oriented attitude with a desire to grow your career
Compensation: From $20.00/hr - $25.00/hr based on experience
Why Join Us:
Opportunity to join a strong team environment
A role where your performance and professionalism make a direct impact
Career growth potential within a results-driven organization
Join a winning team today!
We are an equal opportunity employer. Accommodations are available upon request at any point in the selection process.
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×