IT Client Manager at IFDS

Join International Financial Data Services as an IT Client Manager in Toronto, Canada. Lead client account initiatives while ensuring exceptional financial service delivery across operations.

In this permanent position, you will mentor team members and liaise between clients and internal operations. You'll address client-specific inquiries, conduct training, and contribute to new service implementations, all while focusing on enhancing the overall client experience.

Key Responsibilities:

• Collaborate to meet client service requirements

• Develop lasting relationships with business stakeholders

• Document business requirements through direct interactions

• Actively contribute to improving client operational processes

• Facilitate new process initiatives enhancing business needs

Requirements:

• Over 3 years in a client-facing role within finance

• Strong knowledge of mutual fund systems

• Excellent interpersonal and communication skills

• Experienced with IFDS applications and tools

• Highly analytical with attention to detail

Make a significant impact on client management at IFDS while enjoying a supportive work culture.
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