Operations Officer Job Toronto area,Ontario Canada,Finance & Banking

Position: Operations Officer I
Our Client, a Banking company, is looking for an Operations Officer I for their Toronto, ON/Hybrid location.

Responsibilities:

Customer

Act as a key resource or representative by providing technical subject matter expertise / analysis or operational process support on EFTR (Electronic Fund Transfer Reporting) Regulatory reporting.

Contribute to the identification, and implementation of new processes, operating workflow, additional services / products / applications or operational efficiencies

Ensure reports are filed in accordance with regulatory requirements

Develop and execute on reporting functions, AML and/or produce consolidated or aggregated reporting as appropriate

Refer or escalate processing or operational issues as needed based on a solid understanding of the processes, business requirements, issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained

Shareholder

Prioritize and manage own workload to meet requirements for operations, service and productivity

Execute accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)

Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate

Protect the interests of the organization – identify and manage risks, and escalate non-standard, high-risk transactions / activities as necessary

Comply with applicable internal and external audit and regulatory requirements and may actively participate in Audit Reviews, providing recommendations and guidance as required

Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts

Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

Adhere to enterprise frameworks and methodologies that relate to operations activities for own area ( Regulatory Reporting, Anti-Money Laundering, Business Continuity Management)

Employee / Team

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.

Excellent organizational and time management skills. Ability to adhere to strict deadlines and handle high volumes of work. Attention to detail is crucial.

Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit

Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques

Participate in personal performance management and development activities, including cross training within own team

Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities

Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.

Contribute to a fair, positive and equitable environment that supports a diverse workforce

Act as a brand champion for your business area/function and the bank, both internally and/or externally

Breadth & Depth

Require specialized expertise and performs multiple and/or diverse tasks that are highly complex, involving multiple steps, systems, and jurisdictions

Actively review internal processes/activities and provide ideas for process improvement

Transactions and activities require in depth knowledge across a broad range or variety of products, processes or systems within own area of specialty and where transactions could be characterized by moderate to high risk

Gather and analyze data to identify complex problems and escalates as required

Generally interact with internal customers / partners for functions performed and/or external customers May provide process / policy guidance to others ( within team, internal partners)

Focus of work is weekly, monthly and/or longer with addition of adhoc and initiative-based requests, as required

Process subject matter expert in a range of technical processes and procedures Generally reports to a Team Manager

Requirements:

Must-Have Hard

Skills:

up to years of AML operations, data entry/enrichment, regulatory reporting, client onboarding / KYC, and/or payments transaction processing experience

Previous corporate / financial industry experience – banking experience (international included)

Self-driven and motivated to learn

Able to work independent but also work as part of a team

Computer savvy – pick up on internal systems and quick learner. Previous advanced experience with computer applications, Microsoft Word and proficiency in Excel

Nice-To-Have

EFTR Regulatory Reporting in Canada

Professional education or certifications

Business writing experience

Why Should You Apply?

Excellent growth and advancement…