Head of Risk

Loop is a fast‑growing Fin Tech high‑growth startup that enables businesses to seamlessly manage money around the world so our clients can access more markets, accelerate their growth and simplify their operations with the only truly cross‑border banking platform. Loop is enabling the next generation of businesses to thrive around the world and we are looking for ambitious people to join our mission.

Hi, I’m Sarah, Chief of Staff at Loop. I’m hiring a Head of Risk to take ownership of the day‑to‑day risk function at Loop, owning everything from KYC/B and AML to credit risk, collections, and transaction monitoring as we scale.

As the Head of Risk, you will be the operator who turns risk into one of Loop’s sharpest competitive edges. You’ll own KYC/B, AML, transaction monitoring, credit risk, and collections end‑to‑end, sharpening what’s in place, building what isn’t, and making sure every dollar moving through Loop moves safely and quickly.

Expect to live in the queues, the dashboards, the rules, and the room where the hard calls get made. You’ll design the day‑to‑day, lead the team, and build a risk operation that moves at the pace of the business.

This is a role for a builder who is also an operator and is deeply involved in the team.

• Own the end‑to‑end onboarding review process for business customers.
• Set and continuously elevate standards for review quality, throughput, and turnaround time.
• Lead escalations on complex, high‑risk, or high‑value cases as final decision‑maker.

• Lead the day‑to‑day AML program, including alert review, SAR/STR filings, sanctions screening, and ongoing monitoring.
• Tune detection rules and thresholds to strengthen risk capture and reduce false positives.
• Translate emerging fraud and money laundering patterns into rule, policy, and product changes.

• Manage credit decisioning workflows, monitor portfolio health, and surface emerging risk early.
• Build out our collections function, from outreach cadences and hardship handling through recovery and write‑offs.
• Own recovery rate and net loss as core KPIs of the function.

• Establish the dashboards, SLAs, and reporting cadence that give the company a clear view of risk performance.
• Identify operational bottlenecks and resolve them through automation, integration, or redesign.
• Manage day‑to‑day relationships with our risk vendors and ensure we extract full value from each.

• Lead, coach, and develop the risk operations team, raising the standard for output and impact.
• Partner across Compliance, Product, Engineering, and Customer Operations to embed risk thinking throughout the organization.
• Maintain audit readiness as an ongoing discipline and support Compliance in regulator interactions across RPAA, FINTRAC MSB, AML, and KYC frameworks.

• 6+ years of experience in risk operations, AML, KYC/B, credit risk, or adjacent areas.
• A hands‑on operator and people leader who can run the queue and the team.
• Direct experience across KYC/B, AML, transaction monitoring, credit risk, collections, and/or fraud.
• Working knowledge of relevant Canadian regulation, including RPAA and FINTRAC.
• Sharp analytical thinking and clear communication, paired with sound judgment and high ethical standards.
• A pragmatic builder who thrives in fast‑paced, ambiguous environments.

• Experience at a Fin Tech, especially in cross‑border payments, banking, or lending.
• Comfort with SQL, Python, or no‑code automation tools (Claude, Zapier, Retool, etc.).
• Experience at a small, early‑stage team where you wore many hats.

Loop is not for everyone. And that’s intentional.

We’re building the financial infrastructure that helps businesses move money across borders — and we move fast. We take ownership and trust each other to get things done. From day one, your impact will be felt immediately.

And because of that, we need builders. People with grit who take full ownership, thrive in fast moving environments and are comfortable figuring…