Pension Analyst

As part of a dedicated and professional team, you will be providing services to plan members for all matters related to their pension plan. Your various responsibilities will allow you to use your analytical skills on a daily basis and to grow in a stimulating career.

Being part of our team means

• Working with a young and dynamic team
• Growing through stimulating mandates and projects
• Having career opportunities for professional development
• Working in a hybrid mode, in the office and from home
• Enjoying a flexible schedule and a comprehensive benefits program

• Processing member updates, including banking, address, name, and language changes
• Tracking and managing cases through Tasknet, including generating reports to monitor case progress
• Handling tax-related updates, including initial and additional tax deductions, ensuring updates are processed in alignment with payroll cycles (end of month and beginning of month)
• Reviewing and processing TD1 forms, NR301 forms including coordinating form mailings
• Preparing and coordinating T4A and RL-V2 mailings
• Assigning mailings to C’Ops and drafting related correspondence, including tax request forms
• Sending reach‑out letters to members for missing or incomplete information
• Responding to plan inquiries via email and assigning callbacks where required
• Managing and responding personal mail inboxes regarding ongoing cases and member assistance
• Supporting the team in carrying out various mandates and special projects
• Increasing our clients’ satisfaction by listening to their needs and responding to their various requests as well as those of the participants and trustees
• Suggesting improvements to our various processes

• Bachelor's degree in Mathematics, Business, Economics, Finance, Actuarial Science or another relevant field of study
• Sharp analytical thinking and attention to details
• Dedicated team player who demonstrates initiative and independence
• Excellent organizational skills
• Strong written and verbal communication skills in English;
  French would be an asset
• Knowledge of Microsoft Excel

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.