Senior Advisor; Claims, OPL

Position: Senior Change Advisor (Claims, OPL)
Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance‑led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
About the role  Are you a self‑starter who is solutions oriented and passionate about change management? We have an exciting opportunity within our Claims OPL Change Management team. Our team promotes, deploys and monitors best practices and major change initiatives by providing training, tools, data, support and coaching to the business. We aim to provide an integrated view of all initiatives while highlighting changes and impacts on stakeholders in an interactive way.

The Senior Business Advisor will work collaboratively with change management colleagues and claims stakeholders in tracking and monitoring the change effort nationally, providing insight into the amount of change activity, and implementing change management initiatives or transformational projects.
What you’ll do here   Ensure the accurate tracking of change activities, large and small, and leverage current tools to provide insight back to the business.
Provide reports and updates on change initiatives to be shared with various levels of management.
Work closely with change management colleagues to perform stakeholder and impact analysis in partnership with business partners.
Prepare and coordinate change management plans and strategies with the business.
Liaise with key people in other sectors affected by the changes.
Collaborate with Communications and Training on internal communication, mobilization activities, training equipment development and post‑deployment coordination.
Participate in project meetings, workshops and other activities where the presence of the Business Advisor is required.
Facilitate necessary change management training for various levels of the organization.
Develop a strong change reflex and maintain discipline in using change methodology and tools.
Work collaboratively with the Senior Advisor / Specialist on additional initiatives, as required.
What you bring to the table   Minimum 5 years of experience in project management and/or change management.
Self‑motivated curiosity and ability to dive deep into complex problems and concepts.
Problem‑solving and persuasion skills to overcome resistance to change.
Experience implementing complex, large projects with strong organizational skills.
Excellent communication, presentation and facilitation skills.
Ability to deal with ambiguity.
Strong initiative and accountability to execute on deliverables under tight deadlines.
Must be eligible to work in Canada; no Canadian work experience required.
For candidates located in Quebec, bilingualism is required.
Compensation and Benefits  Salary range (not limited to): $94,200 – $115,200 (35‑hour workweek). Annual bonus target of 12% (potentially doubled based on performance). Share plan and additional savings up to 12% of salary. Flexible work arrangements and a hybrid work model. Option to purchase up to five extra days off per year. Multiple benefits to support physical and mental wellbeing, including telemedicine and a wellness account.
Equal Opportunity Employer  We encourage applicants from individuals who are members of equity‑deserving groups, including women, Indigenous peoples, persons with disabilities, Black people, and members of the 2

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