Credit Product Specialist

About the Role:

Grade Level (for internal use): 10

We value partnership, collaboration, client focus, and strong communication. The Americas Credit Specialist team is a group of credit risk professionals supporting a sophisticated sales organization across a broad range of analytical solutions, data assets, and workflow tools.

Success in this role requires strong product knowledge, intellectual curiosity, commercial awareness, and the ability to work effectively with Sales, Relationship Management, Product, and Client Success teams. The ideal candidate will be comfortable engaging with clients, understanding their business challenges, and helping position S&P Global Market Intelligence’s Credit and Risk Solutions in a clear and practical way.

This role will focus primarily on supporting clients and prospects across North America, including financial institutions, corporations, insurance companies, asset managers, government entities, and other market participants.

English fluency is required;
French language skills are preferred, particularly to support Canadian clients and bilingual market opportunities.

We value accountability, teamwork, adaptability, and the ability to learn quickly. The successful candidate will contribute to commercial opportunities, support client adoption, and help identify ways our solutions can address credit risk, regulatory, analytical, and workflow needs.

Impact:

S&P Global Market Intelligence’s Credit Specialist organization plays an important role in supporting the firm’s strategy of delivering integrated data, research, analytics, and workflow solutions to financial institutions, corporations, governments, and investment professionals globally.

The Credit & Risk Solutions Product Specialist will partner closely with Sales, Relationship Management, Product Management, and Client Success teams to support growth, retention, product adoption, and market development across the Credit Risk Solutions portfolio. This includes solutions such as Ratings Direct, Credit Companion, Credit Memo Builder, Credit Analytics, Risk Gauge, Credit Assessment Scorecards, and related datasets and workflows.

The individual will develop strong expertise across the Credit and Risk Solutions offering and support client‑facing engagements by explaining product capabilities, helping identify client needs, preparing demonstrations, and contributing to solution design. The role requires a solid understanding of credit risk concepts and an ability to communicate effectively with both technical and non‑technical audiences.

• Partner with Sales and Relationship Management teams to support new business, renewal, cross‑sell, and upsell opportunities across North America.
• Support discovery conversations with clients and prospects to better understand business needs, credit workflows, and potential use cases.
• Contribute to solution‑oriented sales engagements by preparing product demonstrations, client materials, and tailored value propositions.
• Help position Credit and Risk Solutions in a way that aligns with client objectives related to credit analysis, risk monitoring, portfolio management, regulatory requirements, and workflow efficiency.
• Support commercial conversations by providing product expertise, use case examples, and relevant market context.

• Develop strong knowledge of the Credit Risk Solutions portfolio and related datasets, workflows, and analytical capabilities.
• Deliver product demonstrations, client workshops, and internal training sessions.
• Explain credit risk concepts, scoring outputs, ratings‑related content, financial data, and workflow tools in a clear and practical manner.
• Stay informed on relevant market trends across North America, including credit risk practices, private credit, financial institutions, corporate risk management, regulatory developments, and portfolio management workflows.
• Support client conversations by connecting product capabilities to real business challenges and market needs.

• Assist in identifying client pain points and…