Fidelity Product Support Specialist Role

Join Fidelity as a Product Support Specialist in a hybrid role, combining analytics with investment insights. Collaborate with investment analysts and enhance communication materials for senior leaders and portfolio managers.

This full-time opportunity based at 483 Bay Street, Toronto, till late 2026, focuses on delivering accurate fund updates and improving existing processes. You will support the Product Research team, ensuring clarity in presentations and reporting on fund performance. Your insights will directly influence Fidelity’s retail operations and investment strategies.

Key Responsibilities:

• Build and enhance presentations for portfolio managers

• Perform data quality reviews for fund updates

• Identify efficiency improvements through automation

• Partner with analysts on fund update materials

• Act as primary content manager for product materials

Requirements:

• University degree or equivalent experience

• 1-3 years in financial services, preferably with investments

• Strong analytical and communication skills

• Proficient in MS Suite, Excel, and Power Point

• Bilingualism and VBA/Python knowledge are assets

Make an impactful contribution to Fidelity's investment team by leveraging your product expertise and communication skills.
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